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Leadership Begins in the Mailroom

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Get Ready for Your Future

During your career, you will learn myriad leadership skills, but the following tips should give your career a jump-start:


Show enthusiasm.
Personal energy is contagious, and so is the lack of it. No matter what the job, complete it with a sense of urgency. When others notice, they will become enthusiastic also.

Build optimism.
Negativity in the workplace is destructive. Your boss doesn't want to hear what's wrong with a project; he wants to hear your suggestions for making it better.

Be flexible.
You can't survive in business today while resisting change. Show you can handle change by volunteering for a new project or by helping others with change.

Co-operate.
Since companies must do more with fewer resources, teamwork is essential. If you insist on having your own way or controlling others, your career will run into a brick wall.

Be creative.
What process can be improved? How can you make things easier for customers? Use your creativity to continuously improve processes, and you will stand out.


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